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[Resolved] Adding Shortcode Breaks Elementor Page

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 5 replies, has 2 voices.

Last updated by Pete 3 years, 9 months ago.

Assisted by: Shane.

Author
Posts
#2006273
shortcode here.jpg
plz see 4883.jpg

Hi there,

If I add this shortcode to a 'At a glace' Elementor Accordion, it breaks the page, any work around for this?
[wpv-view name="list-features-sidebar"]
(plz-see 4883 shows how page should look)

This the page: hidden link

It's the larger 'At a glance' highlighted in image.
This will be used on mobile only hence it looks like we have two, this only to show you.

Any thoughts would be great.

#2006693

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Pete,

Thank you for getting in touch.

I took a look at the page, however I'm only seeing that the sliding at a glance widget is a bit cut off but the entire page is loaded.

Not quite sure i'm understanding the issue in it's entirety . Can you send me a screenshot of what it should look like.

Thanks,
Shane

#2006723
aa see here.png

Hi Shane,

This image of the builder.
If I take the shortcode out, the page is now fine, this the code [wpv-view name="list-features-sidebar"]

See now: hidden link

The sidebar isn't the issue, it's the one lower down under Location.
If I add the shortcode it breaks the page

#2006739

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Pete,

Strange because previously the shortcode was there and the page was loading fine on my end.

What exactly happens when you've added the shortcode. Can you do a video demonstration on what happens on your end and perhaps explaining the exact issue ?

I'm not sure how the page is being broken when the shortcode is being added.

Thanks,
Shane

#2006745
b page broken.png
a page how it should look.jpg
c page now broken.png
b code added.png
a before code.png

Hi Shane,

I have nothing setup to share a video.

Pics in order. before code added, adding code, page now broken.

Hope the images in order show the visual issue.

#2007089

My issue is resolved now. Thank you!