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[Resolved] adding fields and views to post form email notification

This support ticket is created 3 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by janeC-2 3 years, 3 months ago.

Author
Posts
#2175613

I am configuring the notification email for a Post Form with WooCommerce payment.

For the email, I want to include the details the person has entered in their form. The following doesn't work, so I'm wondering how to add fields to the email.

Paid by Credit Card

%%DATE_TIME%%

Name: [types field='fname'][/types] [types field='lname'][/types]
Art Centre: [types field='art-centre'][/types]
Phone: [types field='phone'][/types], [types field='mobile'][/types]
Email: [types field='email'][/types]
DOB: [types field='date-of-birth' style='text' format='d/m/y'][/types]
Address: [types field='address'][/types]

#2175977

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Jane

These are post fields coming from the post submitted with the form, yes?

Deferred notifications not sent immediately upon submission of the form lose track of which post the fields belong to, and you need to add the item attribute, e.g. item="%%POST_ID%%" to each of the shortcodes.

Please try that, I think it should resolve the problem.

#2182377

My issue is resolved now. Thank you!