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[Resolved] Add new role screen does not display properly

This support ticket is created 5 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Nigel 5 years, 7 months ago.

Assisted by: Nigel.

Author
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#1275529
display.JPG

Screen is not displaying correctly

#1275559

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Screenshot 2019-06-24 at 10.33.37.png

Hi Mike

Here's how it should look.

There's almost certainly a conflict with another plugin (or possibly your theme) causing the issue.

First check for any errors in your browser console.

Then disable all non-Toolset plugins and switch theme to twentynineteen then try again. If the issue disappears then it should be possible to determine the source of any conflict by a process of elimination.

Let me know how that goes so I can see how to proceed.

#1275591

Hi Nigel
Just to point out I am using Divi theme
Tony

#1275605

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

OK, Divi is unlikely to be the culprit, but you should still test the plugins for conflicts, and the browser console for errors.