[Closed] Add a Ninjaform at an Event with The Events Calendar does not work after Update

[Author]

Posts

[christianS-20]

I did it, i only activate events plugin and toolset. Still not working.

[Minesh]

As you already know that I also setup a sandbox site for you and installed the Events Calendar plugin as you can see with the previous reply and it used to work for me:
- https://toolset.com/forums/topic/add-a-ninjaform-at-an-event-with-the-events-calendar-does-not-work-after-update/#post-2782413

The sandbox site provided before is expired now.

Can you please confirm you have this issue when Toolset plugins and Events Calendar pro plugin is active? what if you disable the Events Calendar pro plugin?
- Do you see it working? If yes:

Then its conflict when Events Calendar pro plugin is active.

[christianS-20]

Hi,

thats not a smart solution to disable event plugin, because i cant create events and test it without it . As you already know, when i deactivate toolbox it works . I think when we continue say it works on sandbox we did not find a solution. So i think you cant help me , im gonna to search an alternative way. Thanks

[Minesh]

What I'm asking is to run a test. If you share events calendar pro plugin I will also install that on sandbox site and check if I'm able to reproduce the issue.

If you disable the Events Calendar pro plugin for a moment and test, do you see it working?

[christianS-20]

No, i have disabled it too, i mean the pro, no change . I dont know how to share, because we have licenced and we need it. Why you cant test it on our staging system ?

[Minesh]

Ok - just to ensure we are on same platform.

Can you please send me staging site access details and let me check if I can find any culprit.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

I've installed and activated the plugin "Simple Custom CSS and JS" and added the following code snippet:
=> hidden link

jQuery(document).ready(function( $ ){
	
	 	jQuery( document ).on( 'click', '#nf-insert-form-modal .ui-menu-item-wrapper', function( e ) {
			
			selected_ninja_option = $(this).text();
			sel_ninja_form_id =  selected_ninja_option.split("ID: ")[1];
			
			//console.log(sel_ninja_form_id);
			
			jQuery( '#nf-form-select' ).val(sel_ninja_form_id);
			
                    
		});
	
    	} );

Can you please confirm you are able to see the ninja form shortcode generated with the ID.

[christianS-20]

Hi Minesh,

its not the solution i want . I have createt a script like this by my own as a workarround, but i want the original function to work . Like if toolbox is not activated it works. i dont want that script in my production environment

[Minesh]

I've to escalate the issue in front of our next level support and for that I will require your site copy.

Is that ok if I take your site copy from your staging site?

[christianS-20]

We will do a Server Migration on a new Server tomorrow, so i will give a copy to you at the End of the Week on friday

[Minesh]

Ok fine. You can share the duplicator copy of your site when you can.

More info:
- https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

[christianS-20]

Is there any other possibility, because our site is greater than 500mb. So duplicatior dont do it for free

[Minesh]

Ok you can use the plugin: https://wordpress.org/plugins/all-in-one-wp-migration/

And send us the package.

I have set the next reply to private which means only you and I have access to it.