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[Resolved] Active key on live site

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user was having some issues registering their site.

Solution:

I would recommend following the instructions in the link below.
https://toolset.com/faq/how-to-install-and-register-toolset/

This support ticket is created 5 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 4 replies, has 2 voices.

Last updated by ericW-8 5 years, 5 months ago.

Assisted by: Shane.

Author
Posts
#1277923

Tell us what you are trying to do? I've migrated my test site to my live site and need to activate the new license key. I have a license key for both but nowhere to input the key for the live site.

Is there any documentation that you are following? Can't find any

Is there a similar example that we can see?

What is the link to your site? hidden link

#1277925

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Eric,

You can register your site by going to Plugins -> Add New -> Commercial then click on the register toolset button.

From there you can input your registration key.

Thanks,
Shane

#1277927
toolset_error.png

Hi Shane.
There is nowhere to put the key

#1277943

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Eric,

Click on the Unregister Toolset button and try to do the registration again.

Thanks,
Shane

#1278499

My issue is resolved now. Thank you!