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[Resolved] Active key on live site

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user was having some issues registering their site.

Solution:

I would recommend following the instructions in the link below.
https://toolset.com/faq/how-to-install-and-register-toolset/

This support ticket is created 5 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

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This topic contains 4 replies, has 2 voices.

Last updated by ericW-8 5 years, 6 months ago.

Assisted by: Shane.

Author
Posts
#1277923

Tell us what you are trying to do? I've migrated my test site to my live site and need to activate the new license key. I have a license key for both but nowhere to input the key for the live site.

Is there any documentation that you are following? Can't find any

Is there a similar example that we can see?

What is the link to your site? hidden link

#1277925

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Eric,

You can register your site by going to Plugins -> Add New -> Commercial then click on the register toolset button.

From there you can input your registration key.

Thanks,
Shane

#1277927
toolset_error.png

Hi Shane.
There is nowhere to put the key

#1277943

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Eric,

Click on the Unregister Toolset button and try to do the registration again.

Thanks,
Shane

#1278499

My issue is resolved now. Thank you!