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[Resolved] Activating New Key with Existing Expired Toolset Plugins

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user wanted to register their plugin.

Solution:
To register your plugin I would recommend following the instructions in the link below.
https://toolset.com/faq/how-to-install-and-register-toolset/

This support ticket is created 5 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 4 replies, has 2 voices.

Last updated by geertV-2 5 years, 8 months ago.

Assisted by: Shane.

Author
Posts
#1192042

Hi Team

Our previous website developer, Cullinan Digital, purchased the Toolset Plugins to create our website - hidden link.

That subscription recently expired but we, Hylton Ross (Pty) Ltd, have just bought a new subscription with Toolset.

Please urgently advise how we use the new activation key to revalidate the existing plugins so we do not lose the content on our website.

Toolset Layouts
Toolset Module Manager
Toolset Types
Toolset Views
Toolset WooCommerce Views

Your urgent attention this matter is very much appreciated.

#1192084

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

Thank you for contacting our support forum.

All that is needed is to remove the expired key from the website and generate a new site key on your account.

Have a look at our documentation below for guidance on this .
https://toolset.com/faq/how-to-install-and-register-toolset/
Thanks,
Shane

#1192158
Hylton Ross Toolset Plugin in Commercial.JPG

Hi Shane, thank you for your answer, but I still need assistance.

I followed the instructions but I do not see the "click on Already bought at the top-right" section as per the attached image - when I click on "revalidate subscription" it does not do anything.

I am worried about clicking on the "unregister" Toolset from the site, as we cannot lose any of the information that is already set up.

Please help...

#1192179

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hello,

The unregister button does not affect your information or the data stored on your site.

It just removes the key that was previously used.

Thanks,
Shane

#1192359

My issue is resolved now. Thank you!

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.