Hi,
I am using toolset with a holiday booking plugin called Hbook.
When I try and create a user with Access I cannot allow my custom user access to the reservations post type created by Hbook.
When I use the Custom user role Reservations manager provided by Hbook, "Access" allows me to give permission for all post types except posts.
When I allow all accesses to posts media appears in the admin menu and not posts. I assumed that when I allowed access to media posts would appear but unfortunately not.
My site is
hidden link
I look forward to your help.
Best regards,
Matt
Fixed, logged in and out with the user and they appeared
Thank you
Hi,
This is strange. One minute I can see the posts. i go to a new location open up my laptop and now I can only see the categories under posts.
Can you help.
Many thanks.
Hi, can you try the following troubleshooting steps first?
- Temporarily activate a default theme like Twenty Seventeen, then deactivate all plugins except Types and Access.
- Log out and log back in as a User in the custom role.
- Test again. If the Post menu is showing consistently now, reactivate your theme and other plugins one by one until the conflict returns.
- Turn on server logs for a while and try to reproduce the problem. If you're not familiar with server logs, I can show you how to activate them temporarily. Go in your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:
define('WP_DEBUG', true);
Then add these lines, just before it says 'stop editing here':
ini_set('log_errors',TRUE);
ini_set('error_reporting', E_ALL);
ini_set('error_log', dirname(__FILE__) . '/error_log.txt');
Use the site until you see the problem occur again. If any server-side errors were triggered, you will find an error_log.txt file in your site's root directory. Please send me its contents. Once that is done, you can revert the changes you made to wp-config.php.
When I use the Custom user role Reservations manager provided by Hbook, "Access" allows me to give permission for all post types except posts.
Are you saying there is a problem in the Toolset Access Control dashboard that prevents you from giving permission to this custom role, or are the permissions you choose here not respected? I wasn't clear from your description.
