[Closed] Access Restricts other WP Pages Forms

[Author]

Posts

[jacoP]

Tell us what you are trying to do?

Hi there,

We run WCLovers Mutlivendor Marketplace along with Toolset. When I activate Toolset Access, markers on my maps disappear as well as the ability to search for stores. Only logged in users can see markers and search stores here (hidden link).

I have currently disabled Toolset Access.

Is there any documentation that you are following?

None that I can find on the matter?

Is there a similar example that we can see?

Refer link above.

What is the link to your site?

hidden link

[Shane]

Hi Jaco,

Thank you for getting in touch.

In Access there are permissions that control your custom post types. It could be a case where you've set the permissions for this particular custom post type to deny access to visitors.

My advice is to go to Toolset -> Access Control and then under your post type in question, check to see if the permission is being managed by access and ensure that guest users have read access to the posts.

Thanks.
Shane

[jacoP]

Hi Shane,

Noted. However, this page/post and form is not managed by Toolset yet is impacts the function of this page?

[Shane]

Hi Jaco,

Would you mind allowing me to have admin access to the website so that I can have a more detailed look at this for you ?

Please where applicable please provide me with a link to an example page where I can see the issue.

I've enabled the private fields for your next response.

Thanks,
Shane

[Shane]

Hi Jaco,

I see that you're using the following shortcode to display your search.
[wcfm_stores orderby="alphabetical_asc" include_membership="3458" has_category=”yes”]

Can you guide me to the page that would allow me to edit the map and post display ?

Thanks,
Shane

[jacoP]

Hi Shane,

The shortcode forms part of the WCFM Marketplace plugin (hidden link).

Hope this helps?

[jacoP]

Hi Shane,

Please note that I have disabled the Access plugin as the site as live.

You are welcome to enable/disable as you need but please deactivate once you are done?

Thanks so much.

[Shane]

Hi Jaco,

I think it would be best for me to grab a copy of the site.

Would you mind if I installed the duplicator plugin so that I can test out the issue without affecting your live traffic?

Please let me know.

Thanks,
Shane

[jacoP]

Hi Shane,

Go ahead.

Thanks,
Jaco.

[Shane]

Hi Jaco,

I had a look at this one for you in some detail but still wasn't able to understand why with access enabled the posts disappear from the map.

I'm not seeing where you're using the access plugin to control any specific permissions so it should be ok to keep it disabled for now.

If you are please let me know as well as the specific permissions that you intend to use so that I can look further into this one.

Thanks,
Shane