Skip Navigation

[Resolved] Access Post groups: Template layout not working for guest users

This thread is resolved. Here is a description of the problem and solution.

Problem:

The problem here is that the custom post Groups that the user created in Access are not working when the Yoast plugin is installed.

Solution:

I actually have a workaround for this. This issue was reported to our development team some time ago .

What is required is for your to replace the helper.php file in the cred plugin with this one.
https://drive.google.com/file/d/1wBdkWqznI_7o_S9u3TLxsIlniohykobp/view?usp=sharing

The helper file can be found in types-access/includes/

This support ticket is created 6 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 5 replies, has 3 voices.

Last updated by PiotrO586 6 years, 8 months ago.

Assisted by: Shane.

Author
Posts
#623358
180308-access-1.png
180308-access-2.png
180308-access-3.png

Hello,

Following the 7th part of the CRED Training Course, I could create a "My account" page with success on a staging site.
This page was displaying a login form (from a Template Layout) for unlogged-in users, whereas logged-in ones could see the content of the page. It worked very well for a while.

But today, a user reported me a problem:
From now on (and I can't figure out the origin of the issue), the unlogged-in users see the content of the page instead of the login form. Though the login form layout seems to be correctly set in the post groups Tab.

Could you please help me to solve this?
Thanks in advance
Sébastien

PS : the related pages :
hidden link
hidden link

#623452

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Sebastien,

Thank you for contacting our support forum.

Normally issues like these are caused by plugin conflicts.

In order to ensure that this is not being caused by a plugin conflict I would recommend that you temporarily disable all your non-toolset plugins and try again.

Once you have done this please let me know the results.

Thanks,
Shane

#623669

Hi Shane,

Thank you for your suggestion, you're right, it is a plugin conflict indeed.
But...
... the big problem is that the incriminated plugin is Yoast SEO.
I use this famous plugin for years, my client as well, and I can't imagine use another tool.

Can this conflict be solved somehow?

Thanks
Sébastien

PS: If not, I'll have to find a workaround (I mean a different way to set up login process) but the Part 7 of the Toolset CRED Training Course would become quite out of use consequently, the compatibility with Yoast SEO cannot be overlooked in my humble opinion.

#623815

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Sebastien,

I actually have a workaround for this. This issue was reported to our development team some time ago .

What is required is for your to replace the helper.php file in the cred plugin with this one.
hidden link

The helper file can be found in types-access/includes/

Please let me know if this helps.
Thanks,
Shane

#623925

It works!
I guess that this solution will be included in next Access update...
Anyway, thank you Shane!

#632283

Has this issue been already solved in subsequent update? If not can I ask for the corrected file as I only see "hidden link". Thanks.