"Access" plugin buttons doesn't work in back-office.

This support ticket is created 7 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Access plugin, Custom roles

This topic contains 5 replies, has 2 voices.

Last updated by Shane 7 years, 2 months ago.

Assisted by: Shane.

Author

Posts

August 18, 2017 at 1:06 pm #561256

christelleD

Hi,

Since yesterday I try to create new custom role with "Access" plugin. I know how it works and I have never had a problem before. But here, the button "Add a new role" does not work.

I tried other buttons on other tabs of the plugin and it's the same problem.

I tried several browsers, others themes, and desactivate plugin "Slider Revolution". I do not know what to do. Could you help me please?

In advance thank you for your assistance.

August 18, 2017 at 3:45 pm #561328

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Christelle,

Thank you for contacting our support forum.

I suspect that this issue is being caused by a plugin conflict. It couldve been caused by an automatic update of a plugin.

What I recommend that you do is to temporarily disable all your non-toolset plugin and then try again.

Once you have done this please let me know the results.

Thanks,
Shane

August 18, 2017 at 6:31 pm #561369

christelleD

Hi,

Thanks for your answer.
It work if i disable "Buddypress" plugin. :s

I see that depending on whether I activate this plugin or not (buddypress), there is also a display error in Access page in back-office.

August 18, 2017 at 7:34 pm #561385

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Christelle,

Could you let me know what the error being generated is ?

Thanks,
Shane

August 25, 2017 at 7:37 pm #563718

christelleD

Hi Shane,

You can see a screenshot attached.

With debug mode i can see :

the same name as their class will not be constructors in a future version of PHP; Broobe_SA_Plugin_Admin has a deprecated constructor in /homepages/5/d256367803/htdocs/sombre-flamme/wp-content/plugins/social-articles/includes/admin/social-articles-tools.php on line 8

Notice: WP_Admin_Bar::add_node est appelée de la mauvaise manière. L'identifiant du menu ne devrait pas être vide. Veuillez lire Débugger dans WordPress (en) pour plus d'informations. (Ce message a été ajouté à la version 3.3.0.) in /homepages/5/d256367803/htdocs/sombre-flamme/wp-includes/functions.php on line 4139

I do not know if that's helpful to you.

August 28, 2017 at 2:57 pm #564350

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Christelle,

I tried to access the website, however i'm noticing some errors on the login page and i'm not able to log in.

Could you let me know when i can check on the site through the backend because I've checked our Access plugin with Buddypress and it works fine with no issue at all.

Thanks,
Shane