Access Group look only at the primary role: how can we handle multi roles?!?

This support ticket is created 5 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Access plugin, Controlling access to front-end content, Custom roles

This topic contains 2 replies, has 2 voices.

Last updated by lucaC-7 5 years, 1 month ago.

Assisted by: Christian Cox.

Author

Posts

December 3, 2019 at 11:29 am #1398539

lucaC-7

Hi,
I think access (post groups) read old the primary role to filter the post to show or not...

How to avoid this, to make visible the right content to the right users?
We use multiple role, based on the product the user buy, for showing or not the right content (manuals etc.)

Can you help us?!

December 3, 2019 at 10:26 pm #1399237

Christian Cox

Hello, I have asked my 2nd tier team for some additional information about this, and I will let you know what I find out.

December 4, 2019 at 6:10 am #1399359

lucaC-7

Well, the issue is resolved!
Fortunately it was present only in my test site, and updating toolset resolved it!