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[Resolved] Access control toolset problem with Divi Role in Divi Theme

This support ticket is created 6 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by carlosM-8 6 years, 8 months ago.

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#901113
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When I create a new custom user in my page from the access control of toolset this new user does not appear in the options of divi role (I can not correctly use the divi functions with this new custom user), attached images.

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#901251

Well, obviously you got all other roles on that Screen, so it must be the single specific role that does not appear.

And that is most likely due to the role level or capability that DIVI expects so to show the role on that screen.

Have you asked DIVI what is needed to show that role there?
Then I can instruct how to set it up with Toolset Access, although it should be enough to just copy one of the existing and working roles, then alter it's capabilities as you wish later.

Might I know what the role specifically needs to appear there?
This question is best directed to DIVI support after we can set it up in Access with the correct capabilities.

#901675

The solution was to create the new custom role with administrator privileges and start configuring it by removing some privileges.