This thread is resolved. Here is a description of the problem and solution.
Problem:
Automatic updates are not working, with an error PCLZIP_ERR_BAD_FORMAT shown.
Solution:
This issue occurs in the installer code bundled with Types 3.2.5 and to restore automatic updates requires manually updating Types.
- From the plugins page delete the current Types
- Download the latest Types from toolset.com/account/downloads
- Upload the zip file on the Add new plugins page
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 7:00 – 14:00 | 7:00 – 14:00 | 7:00 – 14:00 | 7:00 – 14:00 | 7:00 – 14:00 | - |
| - | 15:00 – 16:00 | 15:00 – 16:00 | 15:00 – 16:00 | 15:00 – 16:00 | 15:00 – 16:00 | - |
Supporter timezone: Europe/London (GMT+00:00)
I am trying to: update 2 plugins
I expected to see: normal update process
Instead, I got:
1. Try to update Access, get: An error occurred while updating Toolset Access: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
2. Try to update Types, get: Update failed: download failed. Not found.
I tried the step of going to WordPress Dashboard > Updates > Check Again, but that did not work.
