A lot of X (close ) apear when i open an image gallery

This support ticket is created 3 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Nigel 3 years, 11 months ago.

Author

Posts

March 3, 2022 at 12:27 pm #2307531

charisZ

I am trying to: open an image

Link to a page where the issue can be seen: hidden link

I expected to see: only 1 X (close)

Instead, I got: a lot more X

March 3, 2022 at 2:45 pm #2307623

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

I've seen this issue arise before when there was a conflict with the theme.

Before going any further, please check for conflicts.

Disable all plugins except Toolset, make sure you are not running any custom code, and switch to twentytwenty theme or similar.

Does the issue persist?

If the problem no longer appears then you should be able to determine the source of any conflict that triggers the problem by a process of elimination.

Let us know what you find.

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