A form is not displaying

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Tagged: Access plugin, Content-submission forms, Controlling access to front-end content, Toolset Forms

This topic contains 3 replies, has 2 voices.

Last updated by Christian Cox 3 years, 9 months ago.

Assisted by: Christian Cox.

Author

Posts

February 16, 2021 at 12:39 pm #1951615

fabriceS

Hi !

The problem is probably coming from Access, but I can't find the issue...
Can you please help ?

hidden link is empty when an invited user is going to this page...

February 16, 2021 at 4:21 pm #1952123

Christian Cox

Screen Shot 2021-02-16 at 11.17.50 AM.png

Hello, when I visit this page I see a Toolset Form:
hidden link
Screenshot attached here. I am not logged-in to the site, so I would expect that all guest users see the same form.
- Is the problem occurring when a User is logged-in to the site?
- Is the problem occurring for all Users, or only some Users in specific roles?
- If you deactivate Toolset Access temporarily, is the problem resolved?
- If you go to Toolset > Access Controls > Toolset Forms, can you adjust the settings for this specific Form so it is accessible to all Users?

February 16, 2021 at 10:27 pm #1952723

fabriceS

Strange that suddenly it appears...
Anyway 😉

I have another issue with the notifications sent by email.
If I fill the form of the CONTACT page when I'm logged, the email is sent.
If I'm logging out and fill the form, the email is unable to be sent.
I'm using PostSMTP to send the emails but it is like an Access issue.
Could you please take a look what's wrong ?

Many thanks,

Fabrice

New threads created by Christian Cox and linked to this one are listed below:

https://toolset.com/forums/topic/email-notifications-not-sent-for-guest-user/

February 17, 2021 at 1:00 pm #1953965

Christian Cox

Okay I have split your new question into a separate ticket. I think we can close out here since the original issue is resolved. A supporter will follow up with you in the new ticket as soon as possible.