[Closed] A custom field is not accepting particular text

[Author]

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[MohdS4190]

I am trying to:entering text in custom wyswyig custom field

Link to a page where the issue can be seen:hidden link

I expected to see:to submit a woocommerce rpduct data

Instead, I got:404 error

[MohdS4190]

In the custom field - "Dosage", when I enter the following value --- (this custom field can be found in Types field set "Product Extra"

"It is advised to be taken 10 grams twice a day along with warm milk preferably after having meal. However, the dosage may be different in some cases as per their age, sex and other medical condition."

The system returned 404 error message. On the other hand, the field is accepting all other values.

Note - Please make this thread private.

[Nigel]

I spent some time trying to submit an update for the post, modifying the text in the dosage field.

Specifically it fails because of the full stop at the end of the sentence "...having meal.".

Omit the full stop and it updates normally. It also fails if you switch the editor for the WYSIWYG field to the text tab, and use an HTML entity for the full stop.

I can't say what the problem is with that particular text. The error is not a 404, it is a 403 error, which means that it is rejected by the server not because of an error but because of a permissions problem, perhaps a security flag is raised somehow because of the specific text.

I'm afraid you would need to discuss this with your host to understand why the update request is rejected (they should be able to see details in their logs).

In the meantime you might try modifying the text so that it does not include "meal.".

I can't make this thread private, but all of the links you shared are private by default and other users cannot see them.