5 of my custom post types lost their layout template

This support ticket is created 6 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Backend editing, Front-end display, Layouts plugin

This topic contains 4 replies, has 2 voices.

Last updated by SveinS2414 6 years, 10 months ago.

Assisted by: Nigel.

Author

Posts

January 31, 2018 at 6:42 pm #611541

SveinS2414

Hello!

I made a custom post type named "leiligheter" which i am displaying using a custom view. But leilighet 3, 4, 5, 6 and 7 lost their layout template just without any reason. we did not notice it until now so we have no idea when it happened. We have a similar problem with products on my other website botton.no
https://toolset.com/forums/topic/products-stop-displaying-after-editing-size/

I have attached images you hopefully will understand!

February 1, 2018 at 9:08 am #611682

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

From your debug info you appear to be using an older version of Layouts.

There were circumstances where the Layout assignment for posts could be lost, but these have been identified and fixed, and it should not occur when using the current version, 2.2.

If you update to Layouts 2.2 I would not expect you to experience the same issue again, but if you do please let me know.

February 5, 2018 at 9:18 am #612653

SveinS2414

Thank you for your answer. I am not sure an update is the solution. The same thing happened on my page botton.no as i linked you in my first message and botton plugins was recently all updated. We noticed the issue on both of the sites on the same day but can't really tell exactly when or why it has happened. I really would like to find out. But if there is not much more we can do from here other then update i understand.

February 5, 2018 at 1:48 pm #612815

Nigel

Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Svein

The only known-issues where Layout assignments were being lost were fixed in Layouts 2.2.

I would need some more details about specific steps that trigger the loss of that assignment to be able to try and reproduce them and pass that information on to our developers.

If you notice it happen again please note down whatever you were just doing that might have triggered it (e.g. updating a post) and then contact us again.

I'm sorry I don't have anything more specific to offer you right now.

February 5, 2018 at 3:37 pm #612912

SveinS2414

It's ok. thank you for you help and i will make sure to make more notes if this happens again.