Profile: Rich

Rich

Having fun creating WP sites

Support threads created in the last 30 days: 0

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 15 topics - 1 through 15 (of 23 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	during edit customer's url is appended with my url/the post name Started by: Rich in: Toolset Professional Support		2	3	1 year, 1 month ago Rich
	Divi Pages using the Map Plugin no longer appear when the plugin is active Started by: Rich in: Toolset Professional Support		2	14	2 years, 7 months ago Rich
	view displays without map on Divi home page Started by: Rich in: Toolset Professional Support		2	3	3 years ago Rich
	Custom Search Settings – remove bullets and highlight selected search item Started by: Rich in: Types Community Support		2	7	7 years, 6 months ago Rich
	takes 2 clicks to activate selected radio item. 1 2 Started by: Rich in: Types Community Support		2	19	7 years, 6 months ago Rich
	Error 500 after latest update when saving cred edit post 1 2 Started by: Rich in: Toolset Professional Support		4	18	7 years, 7 months ago Rich
	Pagination issue with View 'Ads list – list' Started by: Rich in: Toolset Professional Support		2	9	7 years, 9 months ago Beda
	Allow Media Upload in a CRED form Started by: Rich in: Toolset Professional Support Quick solution available Problem: How can I let the Users upload Media through a CRED form? Solution: 1. In the CRED Form settings "Post Settings" there is a checkbox "Allow Media Insert button in Post Content Rich Text Editor". This will add the WordPress Native Media Upload for Post Body. 2. Alternatively you can add Custom Fields (Image, File) and then the user can upload files from his Desktop to your system via the CRED form Relevant Documentation: https://toolset.com/documentation/user-guides/creating-cred-forms/ https://toolset.com/documentation/user-guides/using-custom-fields/ https://toolset.com/documentation/customizing-sites-using-php/functions/		3	6	7 years, 9 months ago fernandoS-3
	Issue with: Set checked by default (on new post)? Started by: Rich in: Toolset Professional Support Quick solution available Problem: Checkboxes remain cheked by default after update to Types 2.1 Solution: This is known issue to us. You can find temporary workaround with the following reply: https://toolset.com/forums/topic/issue-with-set-checked-by-default-on-new-post/#post-412857 Relevant Documentation:		2	4	7 years, 9 months ago Minesh
	how to share ad view data with advertiser Started by: Rich in: Types Community Support Quick solution available Problem: Do you think it's possible to 'automate' an individual report to the customer (advertiser) to be emailed each month showing: 1) number of ad views for each ad posted 2) number of clicks on their ad website url and the date of the click 3) the IP address and location of the viewer 4) can you think of anything else that would help them determine the 'value' of their ad program, like maybe calculate the cost per click based on the cost of the ad for 1 month. Solution: There are such kinds of features within CRED, I suggest you try with Google Analytics, see the document: Create and manage Custom Reports https://support.google.com/analytics/answer/1151300?hl=en Relevant Documentation:		2	6	7 years, 9 months ago Rich
	where is layout specified Started by: Rich in: Toolset Professional Support		2	8	7 years, 10 months ago Rich
	can't figure out why code displays in cred form Started by: Rich in: Toolset Professional Support		2	16	8 years ago Rich
	install button not active in any reference site Started by: Rich in: Types Community Support		2	9	8 years ago Rich
	CPT slug is auto-draft-x instead of based on title Started by: Rich in: Toolset Professional Support		4	13	9 years, 1 month ago Adriano
	View background Image Started by: Rich in: Toolset Professional Support		2	8	9 years, 2 months ago Denise

Viewing 15 topics - 1 through 15 (of 23 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.