Profile: Ronald

Ronald

Support threads created in the last 30 days: 0

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 5 topics - 16 through 20 (of 20 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	User Role copied from editor no longer has access to Custom Fields from Types Started by: Ronald in: Toolset Professional Support Quick solution available Problem: User Role copied from editor no longer has access to Custom Fields from Types Solution: This issue is fixed with Toolset Types 3.2.6 Relevant Documentation:		2	7	5 years, 9 months ago Ronald
	URL Parameter reset based on filter selection? Started by: Ronald in: Toolset Professional Support		2	6	5 years, 10 months ago Ronald
	Forgot and Reset Password Shortcodes give 502 bad gateway error Started by: Ronald in: Toolset Professional Support Quick solution available Problem: Forgot and Reset Password Shortcodes give 502 bad gateway error Solution: The issue here is due to an issue with the user's server. In cases like this it is recommend that you contact your hosting provider.		2	10	6 years ago Ronald
	CRED password Reset wont display when logged in Started by: Ronald in: Toolset Professional Support Quick solution available Problem: The problem here is that the user has his reset password form but it's not showing up for his logged in users. Solution: These forms were not actually created by CRED but views is just hooking into the default forms for wordpress and these are only accessible by logged out users. Take a look at the documentation here https://toolset.com/documentation/user-guides/views-shortcodes/#wpv-reset-password-form https://toolset.com/documentation/user-guides/views-shortcodes/#wpv-forgot-password-form These forms may appear to work only with users who are logged in but this doesn't seem to be the way wordpress is using these forms.		2	5	6 years, 10 months ago Ronald
	Content restricted with Access still shows up in a view/archive Started by: Ronald in: Toolset Professional Support		2	6	7 years, 1 month ago Ronald

Viewing 5 topics - 16 through 20 (of 20 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.