Profile: mikeB-20

mikeB-20

Support threads created in the last 30 days: 1

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Viewing 4 topics - 1 through 4 (of 4 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	Issue since latest update to Blocks Started by: mikeB-20 in: Toolset Professional Support		1	13	1 day, 17 hours ago Minesh
	White Page of Death when editing post 1 2 3 Started by: mikeB-20 in: Toolset Professional Support		2	33	7 months ago mikeB-20
	Plugin cannot connect to Toolset Started by: mikeB-20 in: Toolset Professional Support Quick solution available Problem: The following error message has appeared on the customer's website: "Toolset plugin cannot connect to toolset.com Toolset needs to connect to its server to check for new releases and security updates. Something in the network or security settings is preventing this. Please allow outgoing communication to toolset.com to remove this notice." Solution: Upon further debugging, after confirming that there was no block on the hosting side, we identified that there was a restriction in our servers regarding their IP, this usually happens due to the the amount of attempts or for using an old Types version. Our system team removed the restriction and that got the error fixed.		2	7	8 months, 1 week ago Mateus Getulio
	Icons Started by: mikeB-20 in: Toolset Professional Support		2	10	8 months, 2 weeks ago Minesh

Viewing 4 topics - 1 through 4 (of 4 total)

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