Profile: kelvinL-2

Problem:

The issue here is that the user had written up a custom shortcode below.

function get_dealer_url( $atts) {
    global $post;
    $args = array( 'posts_per_page' => 1, 'post_type'=> 'dealer', 'author_name' => $atts('author') );
    $myposts = get_posts( $args );
    foreach( $myposts as $post ) {
        setup_postdata($post);
        return the_permalink();
    }
}
add_shortcode('get_dealer_url', 'get_dealer_url');

However their shortcode was not rendering on the frontend.

Solution:

Issues like these actually requires that you debug the shortcodes. Now since this is custom coding we don't normally debug custom codes.

However since this was a simple implementation a little discretion was used.

In our Toolset Custom Code editor, your shortcode can't be activated if an error is detected and this was the case with this user.

Checking the code we can see that the user has 'author_name' => $atts('author')

Where $atts is an associative array. Now the correct way to slice this array with the key is $atts['author'] using square brackets instead of the round ones.

So I would recommend going through your code to ensure that the correct calls are being made