Profile: julienB-4

julienB-4

Support threads created in the last 30 days: 0

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 3 topics - 1 through 3 (of 3 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	Fatal error require_once(): – ‘/class.cred.php’ issue Started by: julienB-4 in: Toolset Professional Support Quick solution available Problem: My site crashed during the update process. Fatal error require_once(): – '/class.cred.php' Solution: Typically this indicates a download problem during the automatic update process. I recommend the following steps: - Download the latest plugin versions form wp-types.com/account/downloads - Delete the plugins from your site by logging in to FTP - Upload the new plugins with the zip files you downloaded - Update the plugins in the future in the order: -- Types -- Views -- Layouts -- CRED -- Access -- other Toolset plugins		2	4	7 years ago Christian Cox
	Using Layout+Divi – Background color fixed to #fff – Unable to change it Started by: julienB-4 in: Types Community Support		2	5	7 years, 7 months ago julienB-4
	get the selected value from a control in order to hide/sh Started by: julienB-4 in: Types Community Support		2	5	7 years, 8 months ago julienB-4

Viewing 3 topics - 1 through 3 (of 3 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.