jodyE
Support threads created in the last 30 days: 0
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Forum Topics Created
Status | Topic | Supporter | Voices | Posts | Freshness |
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Toolset plugin cannot connect to toolset com
Started by: jodyE in: Toolset Professional Support |
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2 | 5 | 11 months, 2 weeks ago | |
PHP message: PHP Warning: on my server logs
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Started by: jodyE
in: Toolset Professional Support
Problem: Upon reviwing the site's logs customer found that the following error was repeating often: 2023/07/12 15:41:21 [error] 232#232: *14491 FastCGI sent in stderr: "PHP message: PHP Warning: is_writable(): open_basedir restriction in effect. File(/www/) is not within the allowed path(s): (/deploy:/:/usr/share:/tmp) in /www/wp-content/plugins/types/vendor/toolset/types/embedded/views/image.php on line 390" while reading response header from upstream, client: xx, server: domain.com, request: "GET /product/elite-bb-clarinet-mouthpiece/ HTTP/2.0", upstream: "fastcgi://unix:/var/run/php8.1-fpm-php.sock:", host: "domain.com:21852" Solution: Our 2nd tier team detected that the problem relates to processing the image field wpcf-customer-review-image. Checking the entries in wp_postmeta they noticed that there were multiple entries with the key but no value. After fixing this, the error ceased. |
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3 | 25 | 1 year ago | |
I have multiple views on a few pages, but admin ajax fires 8 times
Started by: jodyE in: Toolset Professional Support |
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2 | 4 | 1 year, 6 months ago | |
My View is setting my style visibility to hidden
Started by: jodyE in: Toolset Professional Support |
1 | 2 | 3 years, 9 months ago | ||
Staging site of JodyJazz is not displaying as default display after filter
Started by: jodyE in: Toolset Professional Support |
1 | 2 | 4 years ago | ||
Feature Image displays in Draft Mode.
Started by: jodyE in: Toolset Professional Support |
1 | 2 | 4 years ago |