I was unable to add or edit content in WYSIWYG fields, as both the Visual and Text editors were not loading. The browser console showed a JavaScript error related to a missing file at /wp-content/plugins/types/public/js/compatibility/themes/modern/theme.js.
Solution:
The issue was caused by the official Font Awesome plugin. Disabling this plugin resolved the problem, allowing the WYSIWYG editor to function correctly. If similar issues arise, testing in a minimal installation by disabling conflicting plugins can help diagnose the root cause.
The customer tried to render embedded media for Facebook and Twitter posts using Toolset's Embedded Media custom post type, but the links were not displaying as intended. Only a simple link appeared, instead of the expected embedded content.
Solution:
We found that recent policy changes by Facebook and Twitter affect automatic embedding capabilities in WordPress. Toolset utilizes WordPress's built-in embedding function, which can no longer directly handle Facebook and Twitter embeds due to these updates. To embed content from these platforms, users need to retrieve the embed code manually:
• Twitter: Use Twitter’s Publish tool for the embed code. The embed code can be placed in a WYSIWYG custom field in Toolset for proper display: https://publish.twitter.com/
We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.
Support Policy
Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.
Please make sure to issue only one topic per each support ticket.
