Profile: guyH

guyH

Support threads created in the last 30 days: 0

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 6 topics - 1 through 6 (of 6 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	Toolset Views & Avada Builder conflict Started by: guyH in: Toolset Professional Support		2	2	4 years ago Waqar
	New update is breaking Avada. It’s happened on two sites now. Started by: guyH in: Toolset Professional Support Quick solution available Problem: New update is breaking Avada. It's happened on two sites now. Solution: You should try to add the following line of the code to your current child theme's functions.php file: add_filter( 'toolset_disable_fusion_compilers', '__return_false' ); You can find the proposed solution in this case with the following reply: => https://toolset.com/forums/topic/new-update-is-breaking-avada-its-happened-on-two-sites-now/#post-1935213 Relevant Documentation:		3	6	4 years, 1 month ago guyH
	image field width Started by: guyH in: Toolset Professional Support		2	3	5 years, 7 months ago guyH
	ToolSet custom code breaking back end, locking me out. Started by: guyH in: Toolset Professional Support Quick solution available Problem: The issue here is that when the user activates their custom code in Toolset -> Settings -> Custom Code it breaks their site. Solution: In this case the user had a duplicate code in their functions.php file. To fix this particular issue all that was needed was to remove the duplicate code. If you want to know exactly what the error is I would recommend that you enable the wordpress debugging on your site by following the instructions in the link below. https://www.a2hosting.com/kb/installable-applications/optimization-and-configuration/wordpress2/debugging-wordpress		2	4	5 years, 8 months ago guyH
	replace CPT archive Started by: guyH in: Toolset Professional Support		2	4	5 years, 10 months ago guyH
	Order a view by parent posts field AND filter by intermediary post field Started by: guyH in: Toolset Professional Support		1	3	5 years, 11 months ago guyH

Viewing 6 topics - 1 through 6 (of 6 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.