Profile: glenn

glenn

Support threads created in the last 30 days: 0

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 10 topics - 16 through 25 (of 25 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	Maps data caching and API hits Started by: glenn in: Toolset Professional Support Quick solution available Problem: I would like to know more about Google Maps API hits. What is cached and what is not cached? What should I expect as site traffic grows? What should I expect as site content size grows? Solution: Google's JavaScript Maps API will be hit each time a visitor loads a map on your site. This cost will continue to grow as your site traffic grows, and there is no caching available for these hits. The Geocoding API will be hit only when new data is entered for address fields. This cost will not continue to grow as site traffic grows, but will continue to grow as site content grows and new addresses are added. These geocoded addresses are cached for future use, so an address will only be geocoded once. The Places API will be hit for autosuggest menus, and this cost will continue to grow as site traffic grows. Relevant Documentation: https://cloud.google.com/maps-platform/pricing/sheet		2	6	4 years, 10 months ago glenn
	Display a list of items visible on a map Started by: glenn in: Toolset Professional Support		2	2	5 years, 4 months ago Christian Cox
	filtering by child field Started by: glenn in: Toolset Professional Support Quick solution available Problem: The issue here is that the user wanted to filter their parent view by the child post custom field. Solution: Unfortunately no this is not possible. You can only filter a post view based on the values that are on the post that the view is displaying.		2	5	5 years, 8 months ago glenn
	invalid key problem Started by: glenn in: Toolset Professional Support		2	3	5 years, 8 months ago glenn
	Map not always showing. Started by: glenn in: Toolset Professional Support		2	4	5 years, 9 months ago Shane
	Layout confilicts with formidable in admin Started by: glenn in: Toolset Professional Support		2	14	5 years, 11 months ago Christian Cox
	I have a problem with markup in wysiwyg fields that get shown in a layout Started by: glenn in: Toolset Professional Support Quick solution available Problem: The line breaks added in my WYSIWYG field are not shown on the front-end of my site. Solution: We are aware of an issue with automatic paragraphs in certain WYSIWYG field circumstances, and we're working to resolve that. Until that time, you can use the wpv-autop tag along with output='raw', like this: <div class="regionaal-contact-tekst">[wpv-autop][types field='regionaal-contactblok' output='raw'][/types][/wpv-autop]</div>		2	9	6 years ago glenn
	Conditional display of menu based on post relationship Started by: glenn in: Toolset Professional Support		2	8	6 years ago Shane
	Conflict with ‘Give’ plugin Started by: glenn in: Toolset Professional Support Quick solution available Problem: I am unable to save post relationships. There seems to be a conflict with the Give plugin. Solution: Update to the latest versions of Give and Toolset.		2	9	6 years ago glenn
	Filtering view reverts to default language only when not logged in Started by: glenn in: Toolset Professional Support Quick solution available Problem: Filtering view reverts to default language only when not logged in Solution: Please check that setting for WPML to enable language cooking is activated on your WPML settings. You can find proposed solution, in this case, with the following reply: https://toolset.com/forums/topic/filtering-view-reverts-to-default-language-only-when-not-logged-in/#post-1081381 Relevant Documentation: https://wpml.org/documentation/getting-started-guide/language-setup/enabling-language-cookie-to-support-ajax-filtering/		2	3	6 years, 6 months ago glenn

Viewing 10 topics - 16 through 25 (of 25 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.