Profile: GinaM9227

GinaM9227

Support threads created in the last 30 days: 0

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 7 topics - 1 through 7 (of 7 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	Old Product is being picked up Started by: GinaM9227 in: Toolset Professional Support		2	2	4 years, 8 months ago Luo Yang
	Toolset Views Template Started by: GinaM9227 in: Toolset Professional Support		2	2	4 years, 9 months ago Nigel
	Adding Products from Front End and Creating Product Types Started by: GinaM9227 in: Toolset Professional Support		2	4	4 years, 10 months ago Minesh
	Adding variable prices each product Started by: GinaM9227 in: Toolset Professional Support		2	4	4 years, 10 months ago Luo Yang
	Location map not being captured Started by: GinaM9227 in: Toolset Professional Support Quick solution available Problem: I have created a Front End Product Submission Form linked to a Product Content Template. There is something wrong because when Users enter the location, the location marker and Google map is not being saved in the database. Solution: It is a custom codes problem, please check these: deactivate all other plugins, and switch to wordpress default theme 2020, deactivate all custom PHP/JS codes, and test again Relevant Documentation:		2	10	4 years, 11 months ago GinaM9227
	When I change the conditional option, the fields don’t appear Started by: GinaM9227 in: Toolset Professional Support Quick solution available Problem: When I change the conditional group option in Toolset post form, the fields in the conditional group don't appear on the view page. Solution: There are "Conditional display" settings in custom fields, you can remove them, then test again. Relevant Documentation:		2	9	4 years, 11 months ago GinaM9227
	Custom Fields not Appearing on Front End Product Submission Form Started by: GinaM9227 in: Toolset Professional Support		2	7	4 years, 11 months ago GinaM9227

Viewing 7 topics - 1 through 7 (of 7 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.