Profile: Alex W

Alex W

Support threads created in the last 30 days: 0

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 15 topics - 1 through 15 (of 23 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	Views query filter missing the AND / OR dropdown option Started by: Alex W in: Toolset Professional Support		2	4	1 year, 7 months ago Shane
	Content template showing shortcodes when audio player used Started by: Alex W in: Toolset Professional Support Quick solution available Problem: Shortcodes are displayed on the front-end of the site instead of being rendered, when used in complex or long conditionals. Solution: There is a known issue with complex and long conditional content in certain versions of PHP, related to regex parsing by WordPress. One possible solution is to try adding the following information to your wp-config.php file: ini_set('pcre.jit', false); Another option is to ask your host to add this to your php.ini file: pcre.jit = 0 Relevant Documentation: https://toolset.com/errata/shortcodes-in-conditionally-displayed-content-may-not-be-executed-on-the-front-end/		2	5	4 years, 3 months ago Alex W
	How to show multiple map markers for locations added via a Post CRED form Started by: Alex W in: Toolset Professional Support		2	5	4 years, 4 months ago Alex W
	Remove wrapping DIV in View Loop Started by: Alex W in: Toolset Professional Support Quick solution available Problem: How to remove the Wrapping HTML DIV around a Loop that Views produces? Solution: Check the "Disable the wrapping DIV around the View" option below the loop editor.		6	9	4 years, 8 months ago Alex W
	Toolset maps are only showing 5 markers Started by: Alex W in: Toolset Professional Support		2	6	4 years, 8 months ago Beda
	Pagination stops sorting controls from behaving as they should Started by: Alex W in: Toolset Professional Support		2	12	5 years, 5 months ago Nigel
	Disabling Views wrapper div not working Started by: Alex W in: Toolset Professional Support		3	5	6 years, 6 months ago Minesh
	Using HTML inside a conditional Started by: Alex W in: Toolset Professional Support Quick solution available Problem: How to check HTML code with conditional output shortcode [wpv-conditional] Solution: To compare HTML with [wpv-conditional] shortcode, You can follow the proposed solution with the following reply: => https://toolset.com/forums/topic/using-html-inside-a-conditional/#post-576070 Relevant Documentation: https://toolset.com/documentation/user-guides/conditional-html-output-in-views/		2	7	6 years, 6 months ago Alex W
	How to change sorting options select dropdown order? Started by: Alex W in: Toolset Professional Support Quick solution available Problem: I have created sorting options for price and publication date, and then added sorting by post title after. I did this by manually editing the shortcodes as I can't see a way to edit the sorting options via the GUI once one has been created. How can I get sorting by a different custom field (publication date) to be the default one? Solution: Please re-insert the sorting controls from the GUI or interface options, editing them manually is not recommended. Once you re-add these it should work fine. I have just tested and it works fine, screenshot attached. https://toolset.com/wp-content/uploads/2017/09/572558-Frontend_sorting.png?x62720		2	3	6 years, 7 months ago Alex W
	Ordering of filter options Started by: Alex W in: Toolset Professional Support Quick solution available Problem: Show the filter options (checkboxes) in the order they were added in Types field group. Solution: While inserting a Custom Field filter we have ordering option in the dialog box, screenshot here: https://toolset.com/wp-content/uploads/2017/08/562729-Order_of_the_options.png?x71388 2. OR if you specially like to use the other shortcode (as this client), it will show correct order if we add auto_fill_sort="none" like this: <div class="form-group"> <label>[wpml-string context="wpv-views"]More Options[/wpml-string]</label> [wpv-control auto_fill_sort="none" auto_fill="wpcf-more-options" type="checkboxes" field="wpcf-more-options" url_param="wpv-wpcf-more-options"] </div> Relevant Documentation: https://toolset.com/documentation/user-guides/views-shortcodes/#wpv-control-postmeta		2	5	6 years, 8 months ago Alex W
	Show only available options for each input – not working correctly Started by: Alex W in: Toolset Professional Support Quick solution available Problem: Show only available options for each input is not working correctly in a View. Solution: Upgraded WooCommerce Views and re-created the filter in the View and issue is resolved. https://toolset.com/account/downloads/		2	3	6 years, 8 months ago Alex W
	Looping slider keep left and right arrows Started by: Alex W in: Toolset Professional Support		2	4	7 years, 7 months ago Shane
	Pagination with numbers not radios Started by: Alex W in: Toolset Professional Support		2	2	7 years, 11 months ago Shane
	Paginated View is skipping posts Started by: Alex W in: Toolset Professional Support		2	3	8 years ago Alex W
	Slider pagination with absolutely positioned content Started by: Alex W in: Toolset Professional Support		2	3	8 years ago Alex W

Viewing 15 topics - 1 through 15 (of 23 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.