Updated WordPress. Now Views not visible or maps.

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This support ticket is created 8 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the community support forum for Types plugin, which is part of Toolset. Toolset is a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients and people who registered for Types community support can post in it.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Views plugin

This topic contains 4 replies, has 2 voices.

Last updated by lauraC-6 8 years, 3 months ago.

Assisted by: Shane.

Author

Posts

August 15, 2016 at 3:25 pm #424844

lauraC-6

I am trying to: I am not trying to do anything new. I updated Word Press and now the Views aren't visible on my website anymore. Neither are maps. But maybe that's a different issue. The shortcode is still in the Admin so I don't understand why it's not visible.

I visited this URL: hidden link

I expected to see: Scroll down and I expect to see Projects, Animals and Courses listed as boxed content. They have all gone.

Instead, I got: Blank boxes where content used to be.

August 15, 2016 at 6:28 pm #424884

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Laura,

Thank you for contacting our support forum.

I noticed that you have quite a number of plugins installed.

Any of these plugins might be causing the issue since the update.

What I recommend that you do is temporarily disable all your non-toolset plugins and try again.

Please let me know if this helps.
Thanks,
Shane

August 16, 2016 at 7:23 am #425018

lauraC-6

Thank you so much for your response. And how do I ascertain which plug ins are toolset and which are not?

Once I disable, do I then preview the page to see if it the items appear again?

Thank you,
Laura

August 16, 2016 at 1:50 pm #425162

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Laura,

Our Toolset plugins have the name "Toolset" in the plugin name.

All you need to do is disable all the other plugins first and then check if the issue is there.

If it's not then you can start enabling your plugins one by one until the issue starts occurring again.

This way you will know which plugin caused the issue.

Thanks,
Shane

August 16, 2016 at 4:10 pm #425203

lauraC-6

Thank you!

The forum ‘Types Community Support’ is closed to new topics and replies.