Profile: jonB-5

jonB-5

Support threads created in the last 30 days: 0

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 15 topics - 1 through 15 (of 62 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	Some products trigger 404 errors when adding them to the cart Started by: jonB-5 in: Toolset Professional Support		3	10	3 years, 7 months ago Jamal
	toolset_disconnect_posts on cred_save_data not reflected on cred_submit_complete Started by: jonB-5 in: Toolset Professional Support		2	8	4 years, 1 month ago jonB-5
	Unable to override CSS of [wpv-woo-buy-or-select] Button Started by: jonB-5 in: Toolset Professional Support		2	3	4 years, 2 months ago Luo Yang
	When submitting a Toolset Form, all of the [credform] html code is being saved to the post content field Started by: jonB-5 in: Toolset Professional Support		1	3	4 years, 3 months ago jonB-5
	Repeated PHP Notice from WooCommerce Views after updating to PHP 7.4 Started by: jonB-5 in: Toolset Professional Support Quick solution available Problem: Get some PHP errors and notice when use "Toolset WooCommerce Blocks" plugin. Solution: Please try these in your website: 1) Backup your website database, 2) Delete and reinstall the Toolset WooCommerce Blocks plugin, you can download it here: https://toolset.com/account/downloads/ 3) Dashboard-> Toolset-> Woocommerce Views: Choose the options you want, then "Save all Settings", and test again. It should be able reset all "Toolset WooCommerce Blocks" plugin settings, and resolve the PHP notice problem. Relevant Documentation:		2	6	4 years, 3 months ago jonB-5
	Amount of Posts to Query vs. Archive Page Speed Started by: jonB-5 in: Toolset Professional Support		2	5	4 years, 3 months ago jonB-5
	Overriding Default Bootstrap Classes when Bootstrap is Loaded by Toolset Started by: jonB-5 in: Toolset Professional Support Quick solution available Problem: The user asks for a way to customize Bootstrap, which is loaded by Toolset, classes. Solution: This is out of the scope of Toolset, check this reply for more advice https://toolset.com/forums/topic/overriding-default-bootstrap-classes-when-bootstrap-is-loaded-by-toolset/#post-1717177		2	3	4 years, 4 months ago jonB-5
	Updating to WordPress 5.4.2 breaks Content Templates Started by: jonB-5 in: Toolset Professional Support Quick solution available Problem: The user has lost content templates assignment after the last update. The content template does not appear on the list of content templates too. Solution: Take a backup, and then run the "Set language information" in WPML->Suppot->Troubleshooting page. Read this article about troubleshooting actions in WPML. Relevant Documentation: https://wpml.org/documentation/support/wpml-troubleshooting-options/		2	3	4 years, 4 months ago jonB-5
	Is WooCommerce Views compatible with WooCommerce 4 or 4.2? Started by: jonB-5 in: Toolset Professional Support Quick solution available Problem: The user encounters a warning from WooCommerce about Toolset WooCommerce Views not being tested with the latest WooCommerce version. Solution: We try to be compatible with all the popular themes and plugins for WordPress. The Toolset WooCommerce Views is indeed compatible with the latest version of WooCommerce. This warning will be fixed in the upcoming release.		2	4	4 years, 4 months ago jonB-5
	Unable to see/access image after uploading it in From Generic Image Field Started by: jonB-5 in: Toolset Professional Support		2	2	4 years, 6 months ago Shane
	Views / Archive Taxonomy Filters – No Option to ‘Show Only Available Options’ Started by: jonB-5 in: Toolset Professional Support Quick solution available Problem: The user would like to hide filters that are empty for the results set. Solution: You can customize manually to hide the filters that are empty in the view settings. http://prntscr.com/rqwglm		2	3	4 years, 7 months ago jonB-5
	Displaying wpv-filter-spinner during wpv-woo-buy-or-select add to cart Started by: jonB-5 in: Toolset Professional Support		2	2	4 years, 8 months ago Beda
	Content Template NOT displaying via WooCommerce Views single product template Started by: jonB-5 in: Toolset Professional Support		2	8	4 years, 8 months ago jonB-5
	View filter showing terms that aren't assigned to any posts output by the view Started by: jonB-5 in: Toolset Professional Support		2	2	4 years, 9 months ago Shane
	Enabling Custom Archive Options Started by: jonB-5 in: Toolset Professional Support		2	4	5 years ago Christian Cox

Viewing 15 topics - 1 through 15 (of 62 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.