Profile: David Arias

David Arias

Support threads created in the last 30 days: 0

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Viewing 8 topics - 1 through 8 (of 8 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	NO UPDATED THE PACKAGES AND NUMBER OF ADS Started by: David Arias in: Soporte profesional de Toolset		2	16	6 years, 4 months ago Nigel
	I am in need of the user who comments on the web to get the comments and answers Started by: David Arias in: Toolset Professional Support Quick solution available Problem: The issue here is that the user wanted to create a way for users to contact sellers and for sellers to email their users. Solution: So the initiation would need to be done on the product where a customer when creating the message would need to know the user email and vice versa. What you can do is to create a CPT called messages and then add that form to the product page, where the user can fill in their information such as name, email and message. Once the user submits then this message record gets saved on your site and the product owner gets a copy of the email as well as the email of the user who sent the message. From here they can begin the communication through email. Next just add this field to the message form. <div class='hidden'> [cred_generic_field field='email' type='email' class='' urlparam=''] { "required":1, "persist":1, "validate_format":0, "default":"[types field='my-email' ][/types]" } [/cred_generic_field] </div> Now you see where you I have the types custom field providing the default value for the field. You will need to substitute it with the correct field name to get your email field value. Next add this so that this hidden field doesn't show on the frontend. .hidden{ display:none; } Finally just create a notification that send the message to this email field.		2	7	6 years, 5 months ago David Arias
	Hello comments are sent to an email from the seller or buyer, but the answers do Started by: David Arias in: Soporte profesional de Toolset Quick solution available Problem: We have activated the comments on each product, when someone comments these comments automatically they are sent to the email mailbox of the advertiser and the buyer, but the problem I have is that only the first comments and the email are sent The rest of the answers no longer go to the emails, they are only published on the web. Solution: It should be a problem of other plugins, see details here: https://toolset.com/forums/topic/hello-comments-are-sent-to-an-email-from-the-seller-or-buyer-but-the-answers-do/#post-1072385 Relevant Documentation:		2	5	6 years, 5 months ago David Arias
	Questions to the seller Started by: David Arias in: Soporte profesional de Toolset Quick solution available Problem: I need to add a comment system in each product, which plugin can I use or in what way I could incorporate it? Solution: To enable WordPress Comments for Custom Post Type you can follow the steps mentioned here: https://toolset.com/forums/topic/how-to-add-comments-to-custom-post-type/ If still there is a problem, first you need to check if WordPress comments settings are correct or not. Please see attached screenshot for default WP Comments settings, you need to make your settings same as in my screenshot: https://cdn.toolset.com/wp-content/uploads/2018/07/954639-WP_Comments_Settings.png?x28969 -- To change these settings go to: WP Dashboard >> Settings >> Discussion tab >> change the settings and Save Changes, and then check if it resolves the issue. -- Also in the video you are looking inside Layout template for the Discussion / Comments section. You actually need to go to Listings post type >> click on Product 1 or Product 2 >> there you will find the Discussion / Comments sections to allow the comments.		2	9	6 years, 5 months ago David Arias
	No se despliega la seccion de comentarios Started by: David Arias in: Toolset Professional Support		2	3	6 years, 5 months ago David Arias
	blank screen after update, in what active order do the plugins? or what is the p Started by: David Arias in: Soporte profesional de Toolset		2	9	6 years, 7 months ago Shane
	footer Started by: David Arias in: Toolset Professional Support		2	3	6 years, 7 months ago David Arias
	High response time Started by: David Arias in: Soporte profesional de Toolset Quick solution available Problem: The issue here is that the user was experiencing slow performances on their site. Solution: In this user's case they were running on an older php version. Updating the version 7 of php was able to improve their sites performance.		2	3	6 years, 7 months ago David Arias

Viewing 8 topics - 1 through 8 (of 8 total)

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