Profile: chrisH-34

chrisH-34

Support threads created in the last 30 days: 0

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 11 topics - 1 through 11 (of 11 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	Page not found Started by: chrisH-34 in: Toolset Professional Support		2	7	3 years, 9 months ago chrisH-34
	Uncaught TypeError: Cannot set property 'skype' of undefined Started by: chrisH-34 in: Toolset Professional Support		3	6	4 years, 2 months ago chrisH-34
	No form for edit link Started by: chrisH-34 in: Toolset Professional Support		1	2	4 years, 2 months ago chrisH-34
	Single item template not showing Started by: chrisH-34 in: Toolset Professional Support Quick solution available Problem: Single item template not showing Solution: It seems you must have created a content template before for the post type "Free Items" and didnt provide the proper name for that CT then deleted it and then created a new CT and assign it. Due to that there must be some edge case and the new CT was not assigned properly. You can find proposed solution in this case with the following reply: https://toolset.com/forums/topic/single-item-template-not-showing/#post-2067275 Relevant Documentation:		2	3	4 years, 2 months ago chrisH-34
	Edit Link not working Started by: chrisH-34 in: Toolset Professional Support Quick solution available Problem: Edit Link not working Solution: Please make sure you delete the cache as as soon as deleting the cache the Edit link was displayed as expected. You can fine proposed solution in this case with the following reply: =>https://toolset.com/forums/topic/edit-link-not-working/#post-2058291 Relevant Documentation: => https://toolset.com/course-lesson/front-end-forms-for-editing-content/#adding-an-edit-link-to-templates-that-display-single-items		2	7	4 years, 2 months ago chrisH-34
	Map doesn't update Started by: chrisH-34 in: Toolset Professional Support		2	6	4 years, 9 months ago Shane
	Test email from post form fails with server error 500 1 2 Started by: chrisH-34 in: Toolset Professional Support Quick solution available Problem: I'm using the WP Mail SMTP plugin to send SMTP emails. When I use the Forms Test Email feature, I receive an AJAX error 500 with the error log text as follows: PHP Fatal error: Cannot declare class PHPMailer\PHPMailer\SMTP, because the name is already in use in /path/to/site/wp-includes/PHPMailer/SMTP.php on line 30 Solution: In this case, another SMTP plugin provided an error-free solution. It appears to be a problem in the WP Mail SMTP plugin itself, as other errors are reported for the same plugin on third-party support forums. Relevant Documentation: https://wordpress.org/support/topic/php-fatal-error-cannot-declare-class-phpmailerphpmailersmtp/		3	16	4 years, 11 months ago chrisH-34
	staging site Started by: chrisH-34 in: Toolset Professional Support Quick solution available Problem: The issue here is that the user wanted to know if they needed a site key for their staging site as well. Solution: No you do not need to register your staging site as you can still update your Toolset plugins manually. Our Toolset plugins will still continue to function normally even without a key.		2	3	4 years, 11 months ago chrisH-34
	testing email from post form Started by: chrisH-34 in: Toolset Professional Support		1	2	4 years, 11 months ago chrisH-34
	map error Error loading block: Invalid parameter(s): attributes Started by: chrisH-34 in: Toolset Professional Support		4	12	4 years, 11 months ago mauricioT-2
	I just upgraded to 5.5 and have a problem Started by: chrisH-34 in: Toolset Professional Support		2	5	4 years, 12 months ago chrisH-34

Viewing 11 topics - 1 through 11 (of 11 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.