Profile: carmineM

carmineM

Support threads created in the last 30 days: 0

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 3 topics - 1 through 3 (of 3 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	nothing ever works completely Started by: carmineM in: Toolset Professional Support		2	2	5 years, 10 months ago Waqar
	Using Divi Library Items in CPT breaks wpv-post-title in archive loop Started by: carmineM in: Toolset Professional Support Quick solution available Problem: I am using a Divi global module from my Library in the contents of a custom post. I also have a WordPress Archive for this post type where the Content Template for the Loop is designed with Divi Builder. I have inserted the wpv-post-body shortcode in the loop, followed by another shortcode wpv-post-title. Any shortcode after the wpv-post-body shortcode will display information from the wrong post on the archive. Solution: Divi global modules seem to cause problems with post context, so you should add an explicit post ID attribute to any Toolset shortcodes that follow the wpv-post-body shortcode. Toolset 1.6.17 – Compatibility with WordPress 6.7		2	3	5 years, 11 months ago carmineM
	Add Divi Gallery to Toolset Post it includes ALL media images Started by: carmineM in: Toolset Professional Support Quick solution available Problem: I am trying to build a custom post type and use a Divi module called "Gallery" in posts. When I add the Gallery module and then choose "update Gallery" the WordPress Edit Gallery shows that ALL media images are added to the gallery instead of starting with an empty gallery. I expected to see the gallery to initiate with NO images in it. When I add the Divi Gallery to a standard WP post/page this is the way the module behaves. Solution: It is a Divi problem, see details here: https://toolset.com/forums/topic/add-divi-gallery-to-toolset-post-it-includes-all-media-images/#post-1210333 Relevant Documentation:		2	4	5 years, 11 months ago carmineM

Viewing 3 topics - 1 through 3 (of 3 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.