Profile: Bente

Bente

Support threads created in the last 30 days: 0

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 5 topics - 1 through 5 (of 5 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	Toolset says it cannot connect Started by: Bente in: Toolset Professional Support Quick solution available Problem: I see error messages stating that the Toolset plugin cannot connect to toolset.com. Toolset needs to connect to its server to check for new releases and security updates. Solution: Generate a new site key by unregistering the software first if necessary in wp-admin > Plugins > Add New > Commercial tab. Register the software again and click the "Get a key for this site" link to generate a key for the appropriate URL. Copy + paste the new key into the registration site key field. Click "Check for Updates" again to hide the error message.		2	10	3 years, 4 months ago Bente
	Custom fields not limited by template and show on popup for New or Quick Edit Started by: Bente in: Toolset Professional Support		2	7	5 years, 1 month ago Bente
	New Flex setting in Admin messes up layout of custom fields Started by: Bente in: Toolset Professional Support		2	3	5 years, 6 months ago Bente
	Upgrade to Toolset 3 and post relationships Started by: Bente in: Toolset Professional Support Quick solution available Problem: I would like to upgrade to Toolset 3 and post relationships. How should I do it? Solution: 1. Set up an exact copy of the current site you have (staging site, so to say) 2. Update there to the latest Toolset 3. Head to Toolset > Relationships and press the button to migrate the site to Types 3.0 4. Complete the wizard and contact us in case it tells you to do so and you are not 100% sure the topic it mentions is fully clear to you 5. Enjoy the new features and contact support if necessary.		3	7	6 years, 3 months ago Bente
	Cannot overwrite WP Types field of Child through save_post hook on Parent screen Started by: Bente in: Types Community Support		2	4	6 years, 5 months ago Nigel

Viewing 5 topics - 1 through 5 (of 5 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.