Toolset

Profile: andrewD-5

andrewD-5

Support threads created in the last 30 days: 0

Favorite Forum Topics

This user has no favorite topics.

Forum Topics Created

Viewing 3 topics - 1 through 3 (of 3 total)

Status	Topic	Supporter	Voices	Posts	Freshness
	When Toolset Views is enabled the site displays removed content Started by: andrewD-5 in: Toolset Professional Support Quick solution available Problem: Customer was trying to update a Kadence Row Block to remove an image background but the old image was displaying still. Solution: Upon further review, I found an option 'bgImg' set to 'BG-2.png' directly in the affected page. To fix it, olease follow these steps: - Edit the contact page - Turn to text mode - Search for 'BG-2.png' in the browser, you'll see it right at the beginning of the text - Remove the option bgImg and save it - Return to visual code		2	6	1 year, 7 months ago Mateus Getulio
	Unable to add link to text in WYSIWYG editor just scrolled down the page Started by: andrewD-5 in: Toolset Professional Support		3	8	1 year, 9 months ago Minesh
	View builder broken on WordPress 6.2 Started by: andrewD-5 in: Toolset Professional Support		2	8	2 years, 4 months ago andrewD-5

Viewing 3 topics - 1 through 3 (of 3 total)

Known issues and their solutions

We document known issues and their solutions in Toolset errata. Save time by checking there first and seeing if what you are facing is a known issue. This list is kept short. We do our best to resolve all known issues with every release of Toolset plugins.

Support Policy

Toolset staff will help you use the Toolset plugins correctly, provide any information you need, help troubleshoot problems and advice on best-practices.

Please make sure to issue only one topic per each support ticket.

For more information, read our full Customer Support Policy.

Need custom programming work for your site? Check out our certified partners.