Skip Navigation

Unknown Fatal Error when activating Toolset Access

Resolved

Reported for: Toolset Access 2.0

Resolved in: Access 2.8.2

Symptoms

When activating Toolset Access an unknown fatal error might happen.

Workaround

You can follow the following steps to resolve the issue:

  1. Go to your Toolset Account Downloads page and download the latest version of the Toolset Access plugin.
  2. Delete Toolset Access plugin (the types-access folder) from your site’s ../wp-content/plugins/ folder.
  3. Upload and unzip the downloaded Toolset Access plugin to your site’s ../wp-content/plugins/ folder.
  4. Before activating the Toolset Access plugin, upload the content of this file to the ../types-access/application/models folder, replacing the existing one.
  5. Now activate Access.

Comments are closed