Skip Navigation
Buy Now
Home » Errata » Upload fails when WordPress is installed in its own directory

Upload fails when WordPress is installed in its own directory

Resolved

Reported for: Toolset Forms 1.8.1

Resolved in: Toolset CRED 1.8.4

Topic Tags: Toolset Forms

Symptoms

When WordPress is installed in its own directory or has a custom directory structure, uploading an image or a file fails in CRED forms.

Workaround

This issue will be fixed in the next release of Toolset CRED.

(Note: After 1.8.3 cred update this patch must be used again)

In the meantime, you can download this file, extract it and replace the existing file in /cred-frontend-editor/embedded/toolset/toolset-common/toolset-forms/classes folder.

Note: If you have other Toolset plugins activated, you have to replace the same file in these plugins folders as well:

  • If Toolset Types is activated, replace the file in /types/library/toolset/toolset-common/toolset-forms/classes/ folder.
  • If Toolset Views is activated, replace the file in /wp-views/embedded/toolset/toolset-common/toolset-forms/classes/ folder.
  • If Toolset Layouts is activated, replace the file in /layouts/toolset/toolset-common/toolset-forms/classes/ folder.
  • If Toolset Access is activated, replace the file in /types-access/toolset/toolset-common/toolset-forms/classes/ folder.

Please remember to keep a backup before doing this.

16 thought on Upload fails when WordPress is installed in its own directory

  • #1 – This is a REALLY BIG bug for our sites.
    #2 – Thank you for having a fix.
    #3 – Thank you for having this Known Issues section to help me find this faster!

  • Just ran into this issue on a development project. I copied in the hotfix file but still get the NONCE error. Development environment is running on AMPPS on OS X in case that matters. I have not customized the WordPress install. It is running in a folder off the root and is setup normally with the entire site in that folder and its subfolders and WordPress home pointed there.

    • Thanks scottL for your message,
      we are investigating this issue that seems to affect some type of servers (configurations).
      Could you please open a ticket in the forum in order to get your access server information (privately) ?
      Thanks
      Francesco
      Toolset CRED

    • Hi scottL,
      we updated this errata.
      If you still see the issue please apply this patch to all toolset plugin common directories.
      Thanks
      F

  • Hello, I’ve applied this to all the plugins I have (Types and CRED) and still see the error. I have WordPress installed in a subdirectory off of the PUBLIC_HTML folder. Any other ideas?

    • Hi Mukesh,
      thanks for the message.
      Glad to see that is solved.
      Francesco
      Toolset CRED

  • Unfortunately, I can only add the icon entry, but the pictures no longer. The system rejects them, claiming that the file is too large “Error. The file is too large. The maximum file size is: 32M” and the file that, they try to add a 100Kb …

  • Hi Bochnacki,

    This Mohammed, the Toolset support team leader.
    Could you please open a new ticket for the issue and assign it directly to me so that I can check.
    We need to replicate the issue so that we can start working on it.

    Thanks.

  • I just hate this kind of problems, yesterday I ran into exactly the same problem. Have search and it seems it randomly happen, and randomly disapear. 🙁
    Maybe it happened for me when I upgrade to 1.8.3, have downgrade to 1.8 but just the same problem.
    For me it is just with Cred I have these problems, I have a featured image I try to upload. Have made a new document with Cred but no luck. If I upload in the admin there is now problem.

    • Hi Torbjörn,
      after 1.8.3 cred update did you used this patch again ? You have to

Comments are closed