If you have a form with a notification that depends on a Types custom Radio field, the notification will be sent regardless of which value is selected for that radio field.
Workaround
6 thought on Forms notifications always sent when its condition depends on a radio field
When can we expect a fix or workaround for this issue? We’ve tried using Checkboxes, generic fields, select/dropdowns, etc. and the notifications are still being sent regardless of value/field type. Our company’s employees rely on some of these notifications to monitor user content, but we had to disable them for some time now.
Hi Wendy,
I’m sorry to hear that this issue is causing troubles to you.
I already pushed towards prioritizing this issue and let the development team aware of your situation.
Please keep in touch with us and we will notify you once the issue get fixed.
Thanks.
I need help that its a big trouble because i use custom type to update medical form , and every time that check a step send 200 mail to every body
Hi Rafael,
I’m sorry for that, I’ve sent another reminder to the development team and waiting for their reply.
Is the email problem still there?
It is a bit annoying to have to program the mail system by php.
@Rafael,
We have sent reminders to the development team and of course they will take this issue into their account as soon as possible.
We are sorry for this delay.
When can we expect a fix or workaround for this issue? We’ve tried using Checkboxes, generic fields, select/dropdowns, etc. and the notifications are still being sent regardless of value/field type. Our company’s employees rely on some of these notifications to monitor user content, but we had to disable them for some time now.
Hi Wendy,
I’m sorry to hear that this issue is causing troubles to you.
I already pushed towards prioritizing this issue and let the development team aware of your situation.
Please keep in touch with us and we will notify you once the issue get fixed.
Thanks.
I need help that its a big trouble because i use custom type to update medical form , and every time that check a step send 200 mail to every body
Hi Rafael,
I’m sorry for that, I’ve sent another reminder to the development team and waiting for their reply.
Is the email problem still there?
It is a bit annoying to have to program the mail system by php.
@Rafael,
We have sent reminders to the development team and of course they will take this issue into their account as soon as possible.
We are sorry for this delay.