The placeholders mentioned in the userform email body do not work, so I would appreciate if you could think together about the cause.
Please refer to the attachment.
Thank you for contacting
First, the site is a membership site.
I'm getting charged when users register to subscribe to articles.
As you point out, I was charged with membership registration, but I didn't receive a confirmation email to the customer. So it was up to me to try sending the test, but the results were as attached.
I have completed all the basic settings.
I have confirmed that woocommerce and Stripe are all working properly.
However, I am asking a question because the user form does not work.
I'll install wp-mail-logging, but the problem is not that, but the settings from placeholder like User Name=%% USER_USERNAME%% don't work.
It seems to me that a placeholder like these doesn't work, whether the email was sent, rather than the problem being hidden elsewhere, is it different？
By the way, wp-mailsmtp is set and sendinblue is working properly.
Please refer to the attached image
If I newly registered for membership on the user form, the confirmation page from woocommerce will be sent to the registered email, but it seems that the toolset user form did not send the email. This means that the user form is not working. It was clear that the email from the user form did not fly. Please tell me how to deal with it.
Can you please share problem URL where I can see the form as well as admin access details and steps I'll have to follow to submit the form. If required, please also share frontend user access details as well.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
