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[Résolu] Toolset map distance filter not working after update

This support ticket is created Il y a 4 années et 9 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Ce sujet contient 5 réponses, a 2 voix.

Dernière mise à jour par luca-pietroU Il y a 4 années et 9 mois.

Assisté par: Christian Cox.

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#1316391

Hello,

After I updated toolset map plugin from 1.7.4 to 1.8.3 the distance filter stopped showing anything

I created a wordpress installation for you to test freely

in the houses page you should see a map
lien caché

with the 1.7.4 you see it and you can filter by distance
with the 1.8.3 it says "no items found"

--

while you fix this (please tell me when it's fixed) I'll keep using the 1.7.4 on the live website

#1316475

Hi, this is strange. I don't see anything obviously wrong here. Can you give me some more information?
- Was this test site created from scratch, or did you import data from another site?
- When you updated from Maps 1.7.4 to Maps 1.8.3, did the database migration process run successfully, or were there any errors reported?
- Is it okay for me to install the Duplicator plugin to make a copy of this site so I can examine the database structure?

#1316513

The website I gave you is a clean wordpress installation with only toolset types, view and map using the default theme.

I created 2 custom posts (houses) with an address and made a view with a map + distance filter in the link I gave you ( / houses )

I also gave you SFTP to play around.

if you need to duplicate the website do as you please, you can do whatever you want with the website I gave you 🙂

#1316585

Okay I think I see the issue here. This server is running MySQL 5.5.62, but the minimum requirement for Maps 1.8+ is 5.6: https://toolset.com/toolset-requirements/
If it's possible to have your host upgrade MySQL to 5.6+, distance searches should work in Maps 1.8.3.

#1316619

Hello!

I updated the server to mysql 5.7 and php 7.2

still got the same problem as you can see in the website I gave you 🙁

#1316623

Solved by converting the cache of old address after the update (in the troubleshooting page)
My issue is resolved now. Thank you!

Ce ticket est maintenant fermé. Si vous êtes un client de Toolset et que vous avez besoin d'aide, veuillez ouvrir un nouveau ticket d'assistance