[Résolu] Relationship to customer post type not working in page type

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[Peter]

I am trying to: create a relationship from the post type to a custom toolset type

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I expected to see: when I check the custom post type as relationship and press update I expect the system to save the relationship to the types I checked

Instead, I got:, the post type is saved but the relationship to the custom toolset type is removed (unchecked).

[Arvish Mungur]

Hello Peter,

Thank you for contact Toolset Support.

I will be happy to help you with your issue.

I have tried replicating this issue on my local install by extending the Post built-in post type with a Child Post Type and setting the Post built-in post type as parent post type but couldn’t get the same result.

To create relationships between post types you can follow the guidelines here:
https://toolset.com/documentation/toolset-training-course/part-8-one-to-many-relationships-in-toolset/
https://toolset.com/documentation/toolset-training-course/part-9-many-to-many-relationships-in-toolset/

That said, I could be viewing the problem from a totally different angle from what you want to describe. If so, detailed screenshots with a flow chart explaining what you are attempting to achieve might help clear out any doubts from either side.

As a precaution, could you please perform the below steps and let me know the outcome?

Minimal Setup
If you disable all non-related Toolset plugins, switch to one of default themes, does the problem persists?
NOTE:
+ Make a backup (both files and database) for your site before updating/proceeding anything (Always a good practice!).

Should the above not resolve the issue, you could provide us temporary access (wp-admin and FTP) so that we can verify your settings and guide you to the correct path.

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Note that:
+ Backup (both files and database) your site before giving us your credentials
+ It would be better if you give me the test site rather than the live site.

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Awaiting your reply.

Kind regards