Would you be able to assist in determining what adjustments need to be made to this function, that would correspond to the similar changes that were applied in last week's Views/Blocks update, so that this shortcode can continue to work?
Hello. Thank you for contacting the Toolset support.
The ticket you are referring to is too old belongs to year 2013.
I wonder how a shortcode is not working at your end as is your goal to add that shortcode?
Can you please share problem URL and access details and tell me what exactly you want to display with that shortcode?
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
Thank you Minesh! The staging site did look the way I want it to. I commented out the same line from the live site, and the [my-post-excerpt] shortcode now works as intended. I appreciate your time and expertise!