Google reCaptcha isn't loading

This support ticket is created Il y a 2 années. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 réponses, has 2 voix.

Last updated by fred-r.M Il y a 2 années.

Assisted by: Minesh.

Auteur

Publications

avril 13, 2022 at 5:45 am #2340171

fred-r.M

I am trying to: We expect, that google reCaptcha should load on this page. But it's not loading

Link to a page where the issue can be seen: hidden link

I expected to see: the reCaptcha. The keys we did set correct.

Instead, I got: in the console, I see, that I get "reCAPTCHA couldn't find user-provided function: onLoadRecaptcha" . How can we resolve this?

avril 13, 2022 at 6:02 am #2340175

Minesh

Supporter

Languages: Anglais (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

When I visit the page I can see there are number of JS errors and one of them is belongs to your cache plugin autoptimize.

Can you please try to disable the autoptimize plugin and check if that help you to resolve your issue.

avril 13, 2022 at 8:00 am #2340263

fred-r.M

My issue is resolved now. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.