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[Résolu] Google reCaptcha isn't loading

This support ticket is created Il y a 1 an et 5 mois. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 réponses, has 2 voix.

Last updated by fred-r.M Il y a 1 an et 5 mois.

Assigned support staff: Minesh.


I am trying to: We expect, that google reCaptcha should load on this page. But it's not loading

Link to a page where the issue can be seen: hidden link

I expected to see: the reCaptcha. The keys we did set correct.

Instead, I got: in the console, I see, that I get "reCAPTCHA couldn't find user-provided function: onLoadRecaptcha" . How can we resolve this?



Languages: Anglais (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

When I visit the page I can see there are number of JS errors and one of them is belongs to your cache plugin autoptimize.

Can you please try to disable the autoptimize plugin and check if that help you to resolve your issue.


My issue is resolved now. Thank you!