Can't register Toolset

Ce fil est résolu. Voici une description du problème et la solution proposée.

Problem:

I'm trying to register Toolset after a fresh install and it's not accepting the key in my account.

Solution:

Please make sure you are using the latest version of Toolset Types plugins, you can download it here:

Relevant Documentation:

This support ticket is created Il y a 3 années et 7 mois. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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Supporter timezone: Asia/Hong_Kong (GMT+08:00)

Marqué : Types plugin

This topic contains 2 réponses, has 2 voix.

Last updated by JorgeE7101 Il y a 3 années et 7 mois.

Assisted by: Luo Yang.

Auteur

Publications

septembre 8, 2020 at 7:23 pm #1769737

JorgeE7101

I'm trying to register Toolset after a fresh install and it's not accepting the key in my account.

I'm getting a "A valid URL was not provided."

Could you please help me out?

Thanks.

septembre 9, 2020 at 7:34 am #1770143

Luo Yang

Hello,

The problem you mentioned above is abnormal.

I have searched in Toolset Types plugin source codes, there isn't any codes using: "A valid URL was not provided."

Please check these:
1) Make sure you are using the latest version of Toolset Types plugins, you can download it here:
https://toolset.com/account/downloads/
2) In case it is a compatibility problem, please deactivate all other plugins, and switch to wordpress default theme 2020
3) Also check if there is any PHP/JS error in your website:
https://toolset.com/documentation/programmer-reference/debugging-sites-built-with-toolset/
4) If the problem still persists, please provide database dump file(ZIP file) of your website, you can put the package files in your own google drive disk, share the link only, I need to test and debug it in my localhost, thanks
https://toolset.com/faq/provide-supporters-copy-site/

septembre 9, 2020 at 10:07 am #1770509

JorgeE7101

Hi Luo,

I had Types: Version 3.3.10, so I updated it to Version 3.3.13 and then I could register the site.

My issue is now resolved. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.