Passer la navigation

[Résolu] Your site cant communicate with api toolset

This support ticket is created Il y a 1 month, 2 weeks. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 10:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Fuseau horaire du supporter : Asia/Kolkata (GMT+05:30)

Ce sujet contient 4 réponses, a 1 voix.

Dernière mise à jour par ernestQ Il y a 1 month, 1 week.

Assisté par: Minesh.

Auteur
Publications
#2857790

Getting following error

products-connection-test

Your site can't communicate with lien caché. Code 0: cURL error 60: SSL: no alternative certificate subject name matches target hostname 'api.toolset.com'.

subscription-fetching

toolset: Connection error: Unable to get data from service. Detailed error: cURL error 60: SSL: no alternative certificate subject name matches target hostname 'api.toolset.com'

please advise

#2857829

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is strange. Can you pleae check now and see if you see it working.

#2857847
Screenshot from 2026-04-22 08-31-32.png

still getting the error

Request URL Request Arguments Response Component Time
lien caché Your site can't communicate with lien caché. Code 0: cURL error 60: SSL: no alternative certificate subject name matches target hostname 'api.toolset.com'. products-connection-test 2026-21-04 09:04:33
lien caché Your site can't communicate with lien caché. Code 0: cURL error 60: SSL: no alternative certificate subject name matches target hostname 'api.toolset.com'. products-connection-test 2026-21-04 09:04:26

#2857853
Screenshot from 2026-04-22 08-51-49.png

Toolset plugin cannot connect to toolset.com

#2857943

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

This is really strange.

Cam you please send me admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2858023

not sure what changed but the error disappeared.