Website migration

This support ticket is created Il y a 1 year, 11 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Fuseau horaire du supporter : Asia/Kolkata (GMT+05:30)

Ce sujet contient 1 reply, a 2 voix.

Dernière mise à jour par - Il y a 1 year, 11 months.

Assisté par: Minesh.

Author

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octobre 29, 2024 at 2:00 pm #2779766

andreaT-4

Hi,
I've migrated my website from one hosting to another and the website management from an agency that has done the website to a freelance. After the migration and the buying of this new account, I've dissociated the agency account and put in the new key. As you can see from the attachment, I've got a problem with the single.php page (but I don't understand the issue) and also, when we like to modify a page that already exists on the website the WordPress theme opens only the Gutenberg editor. My question is: what do I've to do to edit the previous page content without loose the style of the template? Does have the agency to pass to me something of the previous Toolsset account or any template?

lien caché

Thanks

octobre 29, 2024 at 3:21 pm #2779797

Minesh

Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - I'm not sure how exactly you migrated your website.

But here is the official Doc that shows information about how you should migrate your site from one domain to another.
- https://toolset.com/faq/how-do-i-migrate-a-wordpress-site-from-one-domain-to-the-other/

Please make sure you use the same theme as before and the screenshot you shared is displays the message as it seems its using default single page template file and it does not added the custom fields. It shows because you do not have standard content template to display the default "page" post type and thats ok. It will not break your site.