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[Résolu] Views stopped displaying returned results

This support ticket is created Il y a 10 months. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Fuseau horaire du supporter : Asia/Kolkata (GMT+05:30)

Ce sujet contient 2 réponses, a 1 voix.

Dernière mise à jour par gordonW-2 Il y a 9 months, 3 weeks.

Assisté par: Minesh.

Auteur
Publications
#2817737

Tell us what you are trying to do?

Existing (and formerly working) pages with views are not displaying the returned results. They were on Thursday (if not later). Now the portfolio refuse to display the actual projects even tho the filters indicate the correct number of matching projects.

Is there a similar example that we can see?

lien caché

I can provide access to the backend upon request.

#2817879

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is really strange.

Can you please share admin access details and let me check what's going wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2817891

Minesh
Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Kolkata (GMT+05:30)

Can you please check now.

It maybe cache issue or something else. I reviewe the things and I spot that you were using the "Kadence Child" theme. I switch the theme to "Kadence" (parent) theme and again switch the theme back to the "Kadence Child" theme and I can see the pages working.

Can you please confirm it works at your end as well.

#2818333

Thx for your help. Whatever was going wrong has stopped.