I have a view on lien caché, which is an Avada site. After updating Toolset plugins to their latest version, the view doesn't render anymore. Has worked fine for years before. Downgrading Toolset Types and blocks fixes it.
Hello. Thank you for contacting the Toolset support.
Well - I will require a test site where I can see the issue. Can you please setup a staging/sandbox site and send me the admin access details for that.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
I'm not getting paid to create a staging so I'm not going to do that. For now, I've reverted back to the previous versions of Toolset's plugins so it works again for now.
Ok - Can you please share problem URL and admin access details and also tell me what is your expected output and where exactly its been broken.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
