User Information not displaying in email

Ce fil est résolu. Voici une description du problème et la solution proposée.

Problem:
User information submitted from font end user registration form is not receiving in an email notification.

Solution:
Solve it by adding ‘user_id’ attribute in the shortcodes for example like this:

[types usermeta='company-name' user_is_author='true' user_id="%%USER_USERID%%"][/types]

This support ticket is created Il y a 7 années et 3 mois. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Karachi (GMT+05:00)

Marqué : Toolset Forms, User-registration forms

Ce sujet contient 4 réponses, a 2 voix.

Dernière mise à jour par marcB-6 Il y a 7 années et 3 mois.

Assisté par: Noman.

Auteur

Publications

août 21, 2017 at 11:43 am #561946

marcB-6

I am trying to get user information submitted from font end user registration form

Link to a page where the issue can be seen: lien caché

I expected to see company name,gender etc user information in email content

Instead, I got blank

août 21, 2017 at 2:16 pm #562015

Noman

Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Karachi (GMT+05:00)

Hi Marc,

Thank you for contacting Toolset Support. Can you check it by adding ‘id’ attribute in the shortcodes for example like this and see if it works:

 [types usermeta='company-name' user_is_author='true' id="%%USER_USERID%%"][/types]

OR like this:

 [types usermeta='company-name' user_is_author='true' user_id="%%USER_USERID%%"][/types]

Also CRED 1.9.2 is released with the fixes, so please make sure to use latest version:
https://toolset.com/download/toolset-cred/

Thank you

août 22, 2017 at 5:45 am #562200

marcB-6

Hi Noman,

Thanks for the help...My issue is resolved by 2nd option..I have one more question.
CRED is having notification facility In which we can send username and password to user after registration..but in my case I do not want to send password immediately , I would like to send it once admin check all the information of user and once he change the status of user from "Pending" to "active" & update user from the users section of admin..at that time I would like to send email to user for his/her username and password.

So Is there any way to get username and password?

Thanks

août 22, 2017 at 7:34 am #562234

Noman

Supporter

Les langues: Anglais (English )

Fuseau horaire: Asia/Karachi (GMT+05:00)

Hello Marc,

Great to hear that the problem is solved. Please kindly open a new ticket for 2nd issue related to sending password to the user. This will help other users with similar problems to find solutions when searching the forum, I am not allowed to handle multiple issues in the same ticket as per support policy. https://toolset.com/toolset-support-policy/

Thank you

août 22, 2017 at 8:10 am #562251

marcB-6

Okay Thanks...Let me open new ticket