[Closed] Unable to parse data from service response.

[Auteur]

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[Avi Levkovich]

hi. i can't register my site. probably because i'm blocked
the reason i'm blocked is because i made too many requests
every time i deployed my site i made a request
so please unblock me
lien caché

[Mateus Getulio]

Hello there,

Can you please share your IP so that I can check if it is blocked and request it to be added to the allowlist?

I marked your next reply as private.

Thank you.
Mateus

[Mateus Getulio]

I checked both the IP and the URL and I didn't find them to be blocked.

I'm going to ask our systems developers to take another look to make sure I'm not missing anything.

In the meantime, can you please go to Toolset > Settings and click the Toolset Debug Information and Troubleshooting link at the bottom > Installer Support. Do you see any errors in there?

Thank you.

[Mateus Getulio]

Hello there,

I created a ticket internally to have our systems support team checking if we might be blocking the connection attempts.

I'll let you know as soon as I hear back from them.

Thank you,
Mateus

[Mateus Getulio]

Hello there,

I apologize for the delay to come back to you with news. While our team didn't find your site to be blocked, since you're running a local install, they went ahead and added the address 'localhost' to the allowlist to see if it helps you register the site.

Can you please test it again and check if it is working now?

Thank you,
Mateus

[Avi Levkovich]

in the specific website i gave up toolset
lien caché

but in the next websites it worked. so currently it's working on localhost

thanks